Shift Supervisor 分店主任
Full Time
Posted: November 29,2023

Now Brewing – Talent Seekers!#tobeapartner

夥伴招募 – #成為我們的夥伴


Summary of Key Responsibilities

  • Promote the culture, values and mission of Starbucks.
  • Assist store manager in managing the store operations and partners’ deployment.
  • Providing legendary customer service to customers through prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
  • Deliver legendary customer service to customers by acting with a customer comes first attitude and connecting with the customer, discover and respond to customer needs.
  • Follow Starbucks operational policies and procedures, like cash handling and safety and security, follow health, safety and sanitation guidelines, and to ensure the safety of all partners during each shift.
  • Monitor and coach the team in the daily operations, ensure the food & beverage qualities and service level are consistent with company standards. -Inspire partner to connect with customer and community in delivering Starbucks Experience


Summary of Experience

  • Minimum 1-year supervisory experience gained in retail or related industry, experienced in F&B Industry will be an advantage.
  • Good command of spoken English or Chinese. Attentive to details, good team player and self-motivated.


Required Knowledge, Skills and Abilities

  • Ability to learn quickly
  • Good leadership skills, ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills and ability to build relationship
  • Like to work as part of a team

 

Attractive Package

  • New joiner bonus (Airport and Disney: $8,000; Others: $5,000)
  • Attractive reward package & sales bonus
  • Paid Annual Leave start from 14 days
  • Group discount program
  • Free partner drinks
  • Free coffee bean coupons and partner drink coupons
  • Non-contributory retirement benefits scheme
  • Medical and hospitalization benefits
  • 8.5-hr-work with flexible shifts; 6 Rest Days
  • Additional leave for full-timer (covering marriage, maternity, paternity, birthday, compassionate, grandchildren birth & study)
  • Learning journey at Starbucks (coffee master, trainer, classroom facilitator or operations management)
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If you are interested, please click Apply Now. For any enquiries, please contact our recruitment hotline at +852 6971 1029  (WhatsApp text only). 

Apply Method
Apply Method

Interest parties please send your application and resume including your current and expected salary to the Partner (Human) Resources Manager.  Let us give you the opportunity to be part of something bigger than yourself.  It is time for you #tobeapartner. 

 

Hong Kong Application 

 1. Send your resume to application@coffee-concepts.com today! or 

 2. Click HERE 


Macau Application 

 1. Send your resume to application-macau@coffee-concepts.com today! or 

 2. Click HERE


It is our p
olicy to retain the personal data of applicants for future recruitment purpose for a period of 24 months.  When there are vacancies in our subsidiary or associate companies during the period, we may transfer your application to them for consideration of employment.  Under the Personal Data (Privacy) Ordinance, you have a right to a request access to, and to request correction of, your personal data in relation to your application.  If you wish to exercise these rights, please contact our Partner Resources Organization, Coffee Concepts (Hong Kong) Limited.

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