CUSTOMER SERVICE

How can we help you?

CUSTOMER SERVICE

How can we help you?

HI, WELCOME TO STARBUCKS 

What can we do for you?

We love hearing from our customers, all questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be.

customer-service-landing_tcm65-16479_w1024_n

FREQUENTLY ASKED QUESTIONS

We are here to help

Here you’ll find answers to some of the most common questions we’ve been asked. So if you have a question, have a look at the FAQs listed below - the answer you're looking for might be there.

CUSTOMER CARE

Your feedback really matters. Share your thoughts! We welcome all questions, comments and feedback - it helps us make your experience at Starbucks the best it can be. 

If you would like to contact us by post, please direct your questions and comments to: Customer Care, Coffee Concepts (Hong Kong) Limited, 18/F, Maxim’s Centre, No. 17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong.

Contact Us

You can call us at 2101-1399 (Hong Kong) or 08:00-933 (Macau), from 9:00 a.m. - 6:00 p.m. Monday to Friday, excluding Saturday, Sunday and Public Holidays.

WORKING FOR STARBUCKS

Love coffee, love people? Find out about working for Starbucks.

HI, WELCOME TO STARBUCKS 

What can we do for you?

We love hearing from our customers, all questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be.

customer-service-landing_tcm65-16479_w1024_n

CUSTOMER CARE

Your feedback really matters. Share your thoughts! We welcome all questions, comments and feedback - it helps us make your experience at Starbucks the best it can be.

If you would like to contact us by post, please direct your questions and comments to: Customer Care, Coffee Concepts (Hong Kong) Limited, 18/F, Maxim’s Centre, No. 17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong.

Contact Us

You can call us at 2101-1399 (Hong Kong) or 0800-933 (Macau), from 9:00 a.m. – 6:00 p.m. Monday to Friday, excluding Saturday, Sunday and Public Holidays. We're on Facebook too, so please feel free to leave your comments on our page.

If you would like to contact us by post, please direct your questions and comments to: Customer Care, Coffee Concepts (Hong Kong) Limited, 18/F, Maxim’s Centre, No. 17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong.

WORKING FOR STARBUCKS

Love coffee, love people? Find out about working for Starbucks.

FREQUENTLY ASKED QUESTIONS

Here you’ll find answers to some of the most common questions we’ve been asked. So if you have a question, have a look at the FAQs listed below - the answer you're looking for might be there.