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• Promote the culture, values and mission of Starbucks.
• Assist store manager in managing the store operations and partners’ deployment.
• Providing legendary customer service to customers through prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
• Deliver legendary customer service to customers by acting with a customer comes first attitude and connecting with the customer, discover and respond to customer needs.
• Follow Starbucks operational policies and procedures, like cash handling and safety and security, follow health, safety and sanitation guidelines, and to ensure the safety of all partners during each shift.
• Monitor and coach the team in the daily operations, ensure the food & beverage qualities and service level are consistent with company standards. -Inspire partner to connect with customer and community in delivering Starbucks Experience
Summary of Experience
• Minimum 1-year supervisory experience gained in retail or related industry, experienced in F&B Industry will be an advantage.
• Good command of spoken English or Chinese. Attentive to details, good team player and self-motivated.
Required Knowledge, Skills and Abilities
• Ability to learn quickly
• Good leadership skills, ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills and ability to build relationship
• Like to work as part of a team
Attractive Package
• New joiner bonus (Airport and Disney: $8,000; Others: $5,000)
• Attractive reward package & sales bonus
• Paid Annual Leave start from 14 days
• Group discount program
• Free partner drinks
• Free coffee bean coupons and partner drink coupons
• Learning journey at Starbucks (coffee master, trainer, classroom facilitator or operations management)
Apply Method
Interest parties please send your application and resume including your current and expected salary to the Partner (Human) Resources Manager. #tobeapartner.
