Now Brewing – Talent Seekers!#tobeapartner

Summary of Key Responsibilities

• Promote the culture, values and mission of Starbucks.

• Assist store manager in managing the store operations and partners’ deployment.

• Providing legendary customer service to customers through prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

• Deliver legendary customer service to customers by acting with a customer comes first attitude and connecting with the customer, discover and respond to customer needs.

• Follow Starbucks operational policies and procedures, like cash handling and safety and security, follow health, safety and sanitation guidelines, and to ensure the safety of all partners during each shift.

• Monitor and coach the team in the daily operations, ensure the food & beverage qualities and service level are consistent with company standards. -Inspire partner to connect with customer and community in delivering Starbucks Experience

Summary of Experience

• Minimum 1-year supervisory experience gained in retail or related industry, experienced in F&B Industry will be an advantage.

• Good command of spoken English or Chinese. Attentive to details, good team player and self-motivated.

Required Knowledge, Skills and Abilities

• Ability to learn quickly

• Good leadership skills, ability to understand and carry out oral and written instructions and request clarification when needed

• Strong interpersonal skills and ability to build relationship

• Like to work as part of a team

Full Time Attractive Package

• New joiner bonus (Airport and Disney: $8,000; Others: $5,000)

• Attractive reward package & sales bonus

• Paid Annual Leave start from 14 days

• Group discount program

• Free partner drinks

• Free coffee bean coupons and partner drink coupons

• Non-contributory retirement benefits scheme

• Medical and hospitalization benefits

• 8.5-hr-work with flexible shifts; 6 Rest Days

• Additional leave for full-timer (covering marriage, maternity, paternity, birthday, compassionate, grandchildren birth & study)

• Learning journey at Starbucks (coffee master, trainer, classroom facilitator or operations management)